Job Description
Join Hospitality Horizons as a Front Desk Agent and experience the future of hospitality with daily pay! We're seeking energetic professionals to deliver exceptional guest experiences at our flagship Raleigh location. Enjoy flexible scheduling, instant pay access, and career growth opportunities in one of America's fastest-growing hospitality markets.
Our competitive compensation package includes industry-leading daily pay options through our partnership with PayActiv, comprehensive benefits for full-time equivalents, and ongoing training programs. Work in a modern, tech-forward environment where your contributions are recognized and rewarded daily.
Responsibilities
- Provide exceptional guest check-in/check-out experiences with warm hospitality
- Manage reservation systems and optimize room occupancy daily
- Resolve guest inquiries and service issues proactively
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Implement upselling strategies for premium services
- Maintain strict confidentiality of guest data
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency with hotel management systems (Opera/Micros)
- Strong communication and conflict resolution skills
- Ability to work flexible shifts including weekends/holidays
- Basic mathematical aptitude for financial transactions
- Valid North Carolina driver's license (if required for errands)
- Ability to stand for extended periods