Job Description
Welcome to Apex Guest Services, where we prioritize exceptional guest experiences and employee growth. We are currently seeking a Front Desk Agent to join our dynamic team in the heart of Phoenix, Arizona.
Whether you are looking to start your career in hospitality or seeking a flexible shift position, we offer comprehensive training and a supportive environment. No prior experience is necessary—we provide all the tools you need to succeed.
Why Join Us?
- Competitive hourly pay ($16 - $18/hr)
- Shift work flexibility (Days, Nights, Weekends)
- Health, dental, and vision insurance
- Employee discounts and referral bonuses
- Career advancement opportunities
Responsibilities
- Greet and welcome guests in a professional and friendly manner upon arrival.
- Manage front desk operations, including check-ins, check-outs, and phone inquiries.
- Process payments and handle cash transactions accurately.
- Maintain the cleanliness and organization of the reception area and common spaces.
- Assist guests with local information, directions, and special requests.
- Monitor security cameras and fire safety systems as required.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
Qualifications
- High school diploma or GED equivalent.
- Ability to work varying shifts, including nights, weekends, and holidays.
- Strong interpersonal and communication skills.
- Proficiency in basic computer applications and point-of-sale systems.
- A friendly, approachable, and customer-service-oriented attitude.
- Ability to stand for extended periods and lift light objects.
- Must be at least 18 years of age.