Job Description
Welcome to the city that never sleeps! Grand Horizon Hotel & Suites is seeking a friendly and reliable Front Desk Agent to join our dynamic team. We are currently hiring for multiple shifts, offering a fantastic opportunity for individuals looking to start a career in the hospitality industry with no prior experience required.
We pride ourselves on exceptional guest service and are looking for someone who embodies our core values of warmth, efficiency, and professionalism.
What We Offer:
- Competitive hourly wage ($15 - $20/hr).
- Flexible scheduling to accommodate your lifestyle.
- On-the-job training and mentorship.
- Employee discounts on dining and services.
- Opportunities for career advancement within the company.
Responsibilities
- Greet guests warmly and professionally upon arrival and departure.
- Assist with check-in and check-out procedures efficiently.
- Answer incoming phone calls and manage the switchboard with courtesy.
- Provide information about local attractions, dining, and transportation.
- Handle cash transactions and process credit card payments accurately.
- Maintain the cleanliness and organization of the front desk area.
- Address guest inquiries and resolve issues promptly.
Qualifications
- High school diploma or GED required.
- No prior experience necessary; we provide full training.
- Strong communication and interpersonal skills.
- Basic computer literacy and typing skills.
- Ability to stand for long periods and work various shifts (including weekends and holidays).
- A valid ID and proof of eligibility to work in the United States.