Job Description
Are you looking for a dynamic career in the heart of New York City? Skyline Hospitality Group is currently seeking a motivated Front Desk Agent to join our expanding team. We are proud to offer a No Experience Required environment where we train you to become a hospitality professional.
As a pivotal member of our front-line team, you will be the first point of contact for our guests, setting the tone for their entire stay. We specialize in Shift Work schedules, offering flexibility for those looking to balance their lifestyle with a rewarding career.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr).
- Comprehensive paid training programs.
- Opportunities for career advancement within the company.
- A supportive, modern work environment.
We are looking for individuals who are eager to learn, possess a positive attitude, and want to grow in the hospitality industry.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a positive first impression.
- Manage front desk operations, including check-ins, check-outs, and room assignments.
- Answer and direct incoming phone calls and emails promptly and professionally.
- Handle guest inquiries regarding local attractions, services, and hotel amenities.
- Assist in maintaining the cleanliness and organization of the reception area.
- Process payments and maintain accurate daily records.
Qualifications
- No prior experience required; we provide on-the-job training.
- Excellent verbal communication and interpersonal skills.
- Proficiency with computers and basic office software (Microsoft Office).
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- A professional, friendly, and customer-service-oriented demeanor.
- High school diploma or equivalent preferred.