Job Description
Welcome to The Waterfront Hotel & Resort, where hospitality meets the ocean. We are looking for a friendly, energetic, and organized Front Desk Agent to join our team. Even if you are new to the industry, we provide comprehensive training to help you succeed. If you have a great personality and want to start a career in the hotel industry, this is the perfect opportunity for you!
Why Join Us?
- Competitive hourly wage ($16 - $18/hr).
- Employee discount on dining and spa services.
- Opportunity for career advancement within the hotel group.
- Modern, friendly work environment.
Responsibilities
- Greet guests warmly upon arrival and departure, checking them in efficiently using our Property Management System (PMS).
- Answer incoming phone calls and emails in a professional and courteous manner.
- Handle guest inquiries regarding local attractions, dining, and services.
- Manage the front desk switchboard, including paging and message taking.
- Assist with mail delivery and front desk security checks.
- Collaborate with housekeeping and maintenance to ensure room readiness.
Qualifications
- No prior experience required—we provide on-the-job training!
- Excellent communication and interpersonal skills.
- Basic computer proficiency and typing skills.
- Ability to stand and walk for extended periods.
- Strong problem-solving abilities and a positive attitude.
- Flexibility to work various shifts, including weekends and holidays.