Job Description
Join our vibrant team at San Antonio Hospitality Group! We're seeking energetic teens to kickstart their careers in hospitality as Front Desk Agents. This role offers flexible hours, real-world experience, and the chance to develop customer service skills in a dynamic downtown environment. Perfect for students looking to build their resume while earning competitive pay. Training provided – no prior experience required!
Responsibilities
- Warmly greet and assist hotel guests with check-in/check-out processes
- Manage reservations and room assignments using our digital systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams
- Operate switchboard and direct incoming calls
- Uphold brand standards through exceptional guest interactions
Qualifications
- Must be 16+ years old (valid work permit required if under 18)
- Outstanding interpersonal and communication skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to stand for extended periods and multitask
- Flexible availability including weekends and holidays
- Positive attitude and problem-solving mindset
- No experience needed – comprehensive training provided