Job Description
Join our dynamic team at Grand Hospitality Dallas as a Front Desk Agent! This is the perfect opportunity for enthusiastic teens to kickstart their careers in the hospitality industry. You'll be the face of our premium hotel, delivering exceptional service to guests while gaining valuable real-world experience. We offer flexible scheduling perfect for students, comprehensive training, and a supportive environment where your growth is our priority. If you're friendly, reliable, and eager to learn, apply today!
Responsibilities
- Warmly welcome and check-in/check-out guests with professionalism
- Manage reservations and room assignments efficiently
- Answer phone calls and respond to guest inquiries promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with guest requests and resolve issues with a smile
- Maintain a clean and organized front desk area
- Participate in daily team briefings
Qualifications
- Must be 16+ years old (perfect for high school students)
- Outstanding communication and interpersonal skills
- Basic computer proficiency (reservation systems)
- Strong attention to detail and problem-solving abilities
- Professional appearance and positive attitude
- Ability to work evenings, weekends, and holidays
- No prior experience required - we provide full training!
- Valid work permit if under 18