Job Description
Join our vibrant team at Grand Charlotte Hotel and kickstart your hospitality career! We're seeking energetic teens passionate about customer service to deliver exceptional guest experiences. This part-time role offers flexible scheduling, on-the-job training, and a fun, collaborative environment where you'll develop valuable skills for future opportunities. Perfect for students looking to build their resume while earning competitive pay in downtown Charlotte's premier hotel district.
Responsibilities
- Greet guests warmly with a professional and friendly demeanor
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries and resolve issues with a positive attitude
- Process payments and maintain accurate transaction records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through consistent service delivery
- Maintain a clean and organized front desk area
Qualifications
- Must be at least 16 years old with reliable transportation
- Excellent communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Strong problem-solving and multitasking abilities
- Punctual and dependable with consistent attendance
- Team player with a positive, can-do attitude
- No prior experience required – training provided!