Job Description
Start your hospitality career at Milwaukee's premier destination! We're seeking enthusiastic teens to join our dynamic front desk team at the Milwaukee Grand Hotel. This is your perfect opportunity to develop customer service skills while earning competitive pay in a vibrant downtown setting. Enjoy flexible scheduling around school hours, comprehensive training, and a supportive team environment. Gain real-world experience that looks great on college applications and future resumes.
Responsibilities
- Warmly greet and assist hotel guests with check-in/check-out procedures
- Manage reservations, room assignments, and guest inquiries
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems and POS terminals
- Uphold exceptional cleanliness and professional standards at the front desk
- Resolve guest concerns promptly and diplomatically
Qualifications
- Must be 16 years or older (perfect for high school students!)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Positive attitude and willingness to learn
- Ability to stand for extended periods
- Reliable transportation to downtown Milwaukee
- Availability for evenings, weekends, and holidays
- No prior experience required - training provided!