Job Description
Join our prestigious hotel in the heart of New Orleans as a Part-Time Front Desk Agent! We're seeking charismatic professionals to deliver exceptional guest experiences while showcasing the city's legendary hospitality. This role offers flexible hours and the chance to work in one of America's most vibrant destinations. Perfect for students or career changers seeking dynamic work in luxury hospitality.
Responsibilities
- Provide warm check-in/check-out services with efficiency and accuracy
- Manage reservations and room assignments using hotel software
- Address guest inquiries with local recommendations and personalized assistance
- Process payments and handle cash transactions securely
- Coordinate with housekeeping and maintenance teams for guest requests
- Maintain a clean and organized front desk environment
- Uphold brand standards during all guest interactions
Qualifications
- Previous hotel or customer service experience preferred
- Excellent communication and interpersonal skills
- Strong problem-solving abilities with a guest-first mindset
- Proficiency in property management systems (e.g., Opera, Delphi)
- Ability to multitask in a fast-paced environment
- Flexible availability including nights, weekends, and holidays
- Valid Louisiana driver's license (if required for local errands)
- Basic computer literacy and cash handling experience