Job Description
Join our award-winning hospitality team as a Front Desk Agent where your passion for service meets flexibility! We're seeking energetic individuals to manage guest experiences during evening/night shifts at our premium Wichita location. Enjoy competitive pay, free parking, and opportunities for advancement while working in a dynamic environment. Perfect for students, retirees, or career changers seeking work-life balance.
Responsibilities
- Check in/out guests efficiently while maintaining brand standards
- Manage reservation systems and process payments accurately
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Monitor security protocols and manage access control
- Prepare shift reports and maintain guest records
- Upsell services and amenities to enhance guest satisfaction
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and conflict resolution skills
- Proficiency with hotel management software (e.g., Opera)
- Ability to work flexible shifts including nights/weekends
- Basic math and cash handling skills
- Valid driver's license and reliable transportation
- First Aid/CPR certification a plus