Job Description
Join our award-winning team at Grand Hotel Minneapolis as a Part-Time Front Desk Agent! We're seeking friendly, energetic individuals to create memorable guest experiences in the heart of downtown. No experience needed – we provide comprehensive training! Enjoy flexible schedules, competitive pay, and a vibrant workplace culture. Perfect for students or career changers looking to enter hospitality.
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out procedures
- Manage reservations, room assignments, and payment processing
- Address guest inquiries and resolve issues promptly
- Maintain accurate records using hotel management software
- Coordinate with housekeeping and maintenance teams
- Upsell hotel amenities and local attractions
Qualifications
- High school diploma or equivalent (students welcome)
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Availability to work evenings, weekends, and holidays