Job Description
Join our vibrant hospitality team at Sunshine Hotel Group! We're seeking enthusiastic individuals to deliver exceptional guest experiences at our newly renovated downtown Austin property. Perfect for students, career-changers, or anyone seeking flexible hours in a dynamic environment. No prior hotel experience required – we provide comprehensive training and growth opportunities. Enjoy competitive pay, employee discounts, and a supportive team culture while building valuable customer service skills.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with attention to detail
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for cleanliness and guest safety
- Assist with valet services and luggage handling when needed
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to work flexible shifts including weekends/holidays
- Customer service mindset with problem-solving aptitude
- Valid Texas driver's license (for valet duties)
- Must pass background check and drug screening
- No hospitality experience required – training provided