Job Description
Join our dynamic hospitality team as a Front Desk Agent and be the first smile guests see! We're seeking energetic individuals to deliver exceptional guest experiences at our premier Austin location. No prior experience required – we provide comprehensive training to set you up for success. This is a fantastic opportunity to launch your career in hospitality while enjoying Austin's vibrant culture.
As a key member of our front desk team, you'll handle check-ins, manage reservations, and resolve inquiries with professionalism. We value strong communication skills and a positive attitude above all else. Flexible scheduling available, including evenings and weekends. If you're passionate about service and ready to grow with us, apply today!
Responsibilities
- Efficiently manage guest check-in/check-out processes and room assignments
- Handle guest inquiries via phone, email, and in-person with exceptional service
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams for guest requests
- Uphold brand standards through professional appearance and demeanor
- Utilize property management software for reservation management
- Contribute to a positive team environment through collaboration
Qualifications
- No prior experience required – comprehensive training provided
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency and ability to learn software quickly
- Strong problem-solving abilities and attention to detail
- Availability to work flexible shifts including nights, weekends, and holidays
- Positive attitude with genuine passion for guest service
- Ability to stand for extended periods and lift up to 25 lbs