Job Description
Launch your hospitality career with us! Oakland Grand Hotel is seeking enthusiastic Hospitality Associates to join our dynamic team. No experience necessary – we provide comprehensive training for motivated individuals passionate about delivering exceptional guest experiences. Join our award-winning team in the heart of Oakland and grow with us!
Responsibilities
- Provide warm, professional guest check-in/check-out services
- Manage reservations and room status updates
- Address guest inquiries and resolve concerns promptly
- Collaborate with housekeeping and maintenance teams
- Maintain clean, organized lobby and public areas
- Process payments and manage cash handling procedures
- Support daily operations as assigned by management
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to work flexible shifts (evenings, weekends, holidays)
- Basic computer proficiency
- Positive attitude and customer service mindset
- Reliable transportation to work site
- Willingness to learn and grow with on-the-job training