Job Description
Join our award-winning hospitality team as a part-time Front Desk Agent at Grand Hotel Wichita! We're seeking dynamic professionals to deliver exceptional guest experiences during flexible shift rotations. Perfect for students or career changers seeking flexible hours in a vibrant downtown setting. Enjoy competitive pay, complimentary meal benefits, and opportunities for advancement in the hospitality industry.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate housekeeping and maintenance requests
- Uphold strict security protocols for guest safety
- Collaborate with cross-departmental teams during peak shifts
Qualifications
- High school diploma or equivalent required
- 6+ months customer service or hospitality experience
- Proficiency with reservation software and MS Office
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (evenings/weekends)
- Basic cash handling and financial accountability
- Valid Kansas driver's license preferred
- Multi-language skills a plus