Job Description
Join our dynamic team as a Front Desk Agent at the luxurious Grand Hotel in Virginia, GA! We're seeking energetic individuals to deliver exceptional guest experiences during evening/night shifts. This part-time position offers flexible scheduling and opportunities for career growth in the hospitality industry. If you're passionate about customer service and thrive in a fast-paced environment, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional appearance and conduct
- Sell hotel amenities and services to enhance guest satisfaction
Qualifications
- High school diploma or equivalent required
- Previous front desk or customer service experience preferred
- Proficient in hotel management software (e.g., Opera)
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Flexible availability for evening/night shifts
- Basic math and cash handling skills
- Valid driver's license (if required for local errands)