Job Description
Join our award-winning hospitality team at Grand Plaza Hotel as a Part-Time Front Desk Agent. We're seeking energetic professionals to deliver exceptional guest experiences during flexible shift schedules. This role is perfect for students, career-changers, or those seeking supplemental income. Enjoy competitive pay, complimentary meals, and opportunities for advancement.
Why Join Us?
- Flexible shifts (evenings, weekends, holidays)
- Free parking and meal benefits
- Industry-leading training program
- Discounted hotel stays worldwide
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through exceptional service delivery
- Assist with valet services during peak hours
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency in hotel property management systems
- Strong communication and problem-solving skills
- Ability to work flexible shifts including nights/weekends
- Basic computer literacy and typing skills
- Valid driver's license (for valet duties)
- Positive attitude with service-oriented mindset