Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking charismatic individuals to deliver exceptional guest experiences at our Jacksonville location. This part-time role offers flexible shift work perfect for students or professionals seeking work-life balance. Enjoy competitive pay, comprehensive training, and a supportive team environment in the heart of Florida's vibrant hospitality scene.
Responsibilities
- Check in/out guests efficiently with warm hospitality and attention to detail
- Manage reservations and room assignments using property management systems
- Handle guest inquiries, requests, and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for seamless operations
- Uphold brand standards through consistent service excellence
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Proficiency with basic computer systems and reservation software
- Flexible availability including nights, weekends, and holidays
- High school diploma or equivalent required