Job Description
Join our award-winning hospitality team as a Part-Time Front Desk Agent at the prestigious Grand Plaza Hotel in vibrant San Antonio! We're seeking charismatic professionals to create unforgettable guest experiences while showcasing the city's rich culture. This flexible position offers competitive compensation, complimentary meals, and growth opportunities within our luxury hotel chain. If you're passionate about service excellence and thrive in dynamic environments, apply today to become part of San Antonio's premier hospitality destination!
Responsibilities
- Deliver exceptional guest check-in/check-out experiences with warm professionalism
- Manage reservations, room assignments, and billing inquiries with precision
- Resolve guest concerns promptly using creative problem-solving skills
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial records
- Act as local tourism ambassador recommending San Antonio attractions
- Uphold stringent safety and cleanliness standards
Qualifications
- Minimum 1 year hospitality or customer service experience
- Proficiency in hotel management systems (Opera, etc.)
- Fluent English; Spanish fluency highly preferred
- Exceptional multitasking and communication abilities
- Flexible availability including nights, weekends, and holidays
- Valid Texas driver's license (for occasional errands)
- Professional appearance and polished demeanor