Job Description
Join our award-winning hospitality team at Omaha Grand Hotel as a Front Desk Agent! We're seeking enthusiastic individuals to create memorable guest experiences without requiring prior experience. Perfect for students and career changers looking to enter the hospitality field with flexible scheduling and comprehensive training. Enjoy our modern downtown location and competitive benefits including complimentary meals and discounts.
Responsibilities
- Greet and register guests promptly with warm professionalism
- Manage check-in/check-out procedures using hotel software systems
- Handle guest inquiries and resolve concerns with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Assist with reservations and room availability management
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in fast-paced environments
- Professional appearance and positive attitude
- Willingness to work evenings, weekends, and holidays
- No prior experience necessary - full training provided