Job Description
Join our award-winning team at Grand Hospitality Group as a Part-Time Front Desk Agent in Denver! We're seeking dynamic individuals to deliver exceptional guest experiences during flexible shifts. This role combines hospitality excellence with career growth opportunities in Colorado's vibrant tourism scene. Enjoy competitive pay, comprehensive training, and a supportive work environment where your contributions make a real difference. Perfect for students, career-changers, or those seeking flexible hours without compromising on professional development.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments with precision
- Process payments and maintain accurate financial records
- Resolve guest inquiries and concerns promptly
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with valet services and concierge requests
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Flexible availability including nights/weekends/holidays
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environments
- Basic computer literacy and cash handling experience
- Positive attitude and professional appearance