Job Description
Join our award-winning team as a Front Desk Agent and launch your hospitality career! We're seeking enthusiastic individuals to provide exceptional guest experiences at our downtown Louisville property. No experience required – we provide comprehensive training. Enjoy flexible scheduling, competitive pay, and opportunities for advancement in a vibrant, supportive environment.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservations and room assignments accurately
- Respond to guest inquiries with professionalism and warmth
- Process payments and maintain financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and presentation
- Handle emergency situations calmly and effectively
Qualifications
- No prior experience required – entry-level welcome!
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced setting
- Positive attitude and problem-solving mindset
- Availability to work evenings, weekends, and holidays
- Valid driver's license preferred