Job Description
Join our award-winning team at Harborview Hospitality as a Front Desk Agent! We're seeking friendly, energetic individuals to deliver exceptional guest experiences in our downtown Baltimore location. Perfect for students, career changers, or those seeking flexible hours – no prior experience required! Enjoy competitive pay, free parking, and a supportive work environment. If you're passionate about hospitality and want to grow your career, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management software
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
- Assist with luggage and special guest requests
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (MS Office, reservation systems)
- Professional appearance and positive attitude
- Ability to work flexible shifts including weekends/holidays
- No prior experience necessary – training provided!