Job Description
Join the vibrant hospitality scene in Atlanta at our award-winning Grand Atlanta Hotel! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences in our luxurious downtown location. This part-time role offers flexible scheduling while allowing you to develop valuable customer service skills in a fast-paced environment. Our competitive compensation includes complimentary meal benefits and opportunities for advancement. Apply today to become part of Atlanta's premier hospitality team!
Responsibilities
- Provide warm, professional check-in/check-out services to hotel guests
- Manage room reservations and modify bookings using hotel management systems
- Resolve guest inquiries and concerns with prompt, courteous solutions
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments for guest requests
- Uphold brand standards through consistent service excellence
- Assist with valet services and luggage handling as needed
Qualifications
- High school diploma or equivalent required
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with reservation software and Microsoft Office
- Ability to multitask in a dynamic environment
- Flexible availability including evenings, weekends, and holidays
- Valid Georgia driver's license (for valet duties)
- Professional appearance and positive attitude