Job Description
Join our award-winning team as a Front Desk Agent at the heart of Nashville's vibrant hospitality scene! We're seeking energetic professionals to deliver exceptional guest experiences at our premier hotel. This part-time role offers flexible scheduling, competitive compensation, and opportunities for growth in the luxury hospitality industry. If you're passionate about service and thrive in fast-paced environments, apply today to become part of our dynamic team!
Responsibilities
- Check in/out guests efficiently using PMS software
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through consistent service excellence
Qualifications
- High school diploma or equivalent
- 1+ years hotel front desk experience preferred
- Proficiency in Opera or similar PMS systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Valid Pennsylvania driver's license (if required for errands)
- Basic knowledge of Nashville attractions and services