Job Description
Join our award-winning team at Coastal Hospitality Group! We're seeking charismatic Front Desk Agents to deliver exceptional guest experiences at our premier downtown San Diego location. This part-time role offers competitive pay, flexible scheduling, and the opportunity to work in one of California's most vibrant hospitality environments. If you thrive in fast-paced settings and take pride in creating memorable moments for travelers, apply today and start your journey in luxury hospitality!
Responsibilities
- Efficiently manage guest check-in/check-out processes using PMS systems
- Handle reservation inquiries and modify bookings with precision
- Resolve guest concerns promptly and escalate complex issues appropriately
- Process payments and maintain accurate cash handling procedures
- Provide local attraction recommendations and transportation assistance
- Coordinate with housekeeping and maintenance teams for seamless operations
- Maintain a professional, organized front desk environment
Qualifications
- Previous hotel or customer service experience preferred
- Exceptional communication and interpersonal skills
- Proficiency with Opera or similar property management systems
- Strong problem-solving abilities and attention to detail
- Ability to work evenings, weekends, and holidays
- Basic knowledge of San Diego tourism resources
- Positive attitude and commitment to service excellence
- Valid California driver's license (if assisting with valet)