Job Description
Join our award-winning team at Grand Hospitality Oklahoma as a Front Desk Agent! We're seeking charismatic individuals to deliver exceptional guest experiences in our vibrant downtown Oklahoma City location. This part-time role offers flexible scheduling, competitive compensation, and opportunities for career growth within our luxury hotel group. If you're passionate about hospitality and thrive in fast-paced environments, we want to meet you!
Responsibilities
- Manage check-in/check-out processes efficiently while maintaining accuracy
- Handle guest inquiries and resolve issues with professionalism
- Process reservations and room assignments using our PMS system
- Coordinate with housekeeping and maintenance teams for guest requests
- Process payments and manage cash handling procedures
- Uphold brand standards for cleanliness and safety protocols
- Assist with basic administrative duties as needed
Qualifications
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Proficient with reservation systems and basic software
- Ability to multitask in high-pressure situations
- Flexible schedule availability including nights/weekends
- Attention to detail and problem-solving abilities
- High school diploma or equivalent required