Job Description
Join our dynamic team at Grandview Hotels & Resorts as a Part-Time Front Desk Agent! No experience required – we provide comprehensive training to launch your hospitality career. Be the first point of contact for our valued guests, ensuring exceptional service and memorable stays. This flexible role offers perfect work-life balance while building transferable skills in customer service, reservation management, and problem-solving. Grow with us and become part of Louisville's premier hospitality experience!
Responsibilities
- Warmly greet and assist guests with check-in/check-out processes
- Manage reservations via phone and digital platforms
- Handle guest inquiries with professionalism and empathy
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in cleanliness and presentation
- Resolve guest concerns promptly and effectively
Qualifications
- No prior experience required – full training provided!
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Positive attitude and problem-solving mindset
- Flexible availability including weekends/holidays
- High school diploma or equivalent