Job Description
Join our award-winning team as a Front Desk Agent at the heart of Austin's vibrant hospitality scene! No experience needed – we provide comprehensive training for motivated individuals ready to deliver exceptional guest experiences. This part-time role offers flexible scheduling and a supportive environment perfect for students or career changers. Enjoy competitive pay, employee discounts, and opportunities for advancement within our growing company.
Responsibilities
- Provide warm, professional check-in/check-out services for guests
- Manage reservations and maintain accurate guest records
- Handle guest inquiries and resolve concerns promptly
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Perform basic administrative tasks (emails, phone calls)
- Maintain clean, organized lobby area
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Basic computer proficiency (training provided)
- Positive attitude and customer service mindset
- Ability to stand for extended periods
- Flexible availability including weekends
- No prior experience required – we train!