Job Description
Are you a people person looking for a rewarding career in the heart of Virginia Beach? Sunset Hospitality Group is seeking a dedicated and friendly Front Desk Agent to join our premier hospitality team.
In this part-time role, you will be the welcoming face of our establishment, ensuring every guest feels valued and attended to immediately. We pride ourselves on delivering exceptional service and are looking for an individual who shares our passion for excellence.
Why Apply?
- Competitive hourly compensation ($15.00 - $18.00)
- Flexible scheduling to work with your lifestyle
- Employee discounts on dining and accommodations
- Opportunities for professional development in the hospitality industry
Ready to start your journey with us? Apply now!
Responsibilities
- Provide a warm, professional greeting to all guests and efficiently manage the check-in and check-out processes.
- Manage incoming phone lines and emails, providing accurate information about hotel amenities and local Virginia Beach attractions.
- Maintain the highest standards of cleanliness and organization within the front desk area and lobby.
- Process financial transactions accurately, including cash, credit cards, and check payments, adhering to all security protocols.
- Assist guests with special requests, concierge services, and general inquiries to ensure a seamless stay.
- Collaborate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
Qualifications
- High school diploma or GED equivalent is required.
- Previous experience in hospitality, reception, or customer service is preferred but not mandatory.
- Strong verbal communication skills and a professional, friendly demeanor.
- Proficiency with computers, property management systems (PMS), and Microsoft Office Suite.
- Ability to work flexible shifts, including weekends, nights, and holidays.