Job Description
Join The Grand Oasis Hotel's dynamic team as a Front Desk Agent – the perfect entry-level role for energetic teens in Las Vegas! Gain valuable customer service experience while working in a vibrant resort environment. We offer flexible scheduling around school hours, mentorship opportunities, and a fun, inclusive workplace. Whether you're looking for your first job or want to build hospitality skills, this position provides hands-on training and growth potential.
Responsibilities
- Warmly greet and assist guests with check-in/check-out processes
- Manage reservations and room assignments efficiently
- Answer phone calls and respond to guest inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest issues with professionalism and empathy
- Operate hotel management software and POS systems
- Maintain a clean and organized front desk area
Qualifications
- Must be 16+ years old (perfect for high school students)
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving and conflict resolution abilities
- Punctual and reliable with excellent attendance
- Positive attitude and customer-first mindset
- No prior experience required – full training provided!