Job Description
Join our award-winning team at the heart of San Antonio's vibrant hospitality scene! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences at our iconic downtown property. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment. If you're passionate about creating memorable moments for visitors to the Alamo City, we want to meet you!
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage reservation inquiries and room assignments
- Process payments and handle cash transactions accurately
- Coordinate with housekeeping and maintenance teams
- Provide local attraction recommendations and assistance
- Maintain clean and organized front desk area
- Resolve guest concerns with professionalism and empathy
Qualifications
- High school diploma or equivalent required
- Zero hospitality experience necessary – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in fast-paced environments
- Positive attitude and customer service mindset
- Flexible availability including weekends/holidays
- Must pass background check