Job Description
Join our award-winning hospitality team as a Front Desk Agent! We're seeking energetic individuals to deliver exceptional guest experiences during flexible day/night/weekend shifts. Enjoy competitive pay, comprehensive training, and opportunities for advancement in Omaha's premier hotel environment.
Why Work With Us?
- Industry-leading benefits package
- Tuition reimbursement programs
- Complimentary employee discounts
- Supportive team culture
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Handle reservation modifications and cancellations
- Resolve guest inquiries with professionalism and empathy
- Process payments and manage cash drawer accurately
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards in all guest interactions
Qualifications
- High school diploma or equivalent
- Basic computer proficiency
- Strong communication and problem-solving skills
- Ability to work flexible shifts (nights/weekends)
- Previous customer service experience preferred
- Must pass background check