Job Description
Are you a people person looking to kickstart your career in the hospitality industry? Horizon Hospitality Solutions is currently seeking a dynamic Front Desk Agent to join our team in the heart of New York City.
We offer a competitive salary of $18.00 - $22.00 per hour, comprehensive training for those with no prior experience, and a supportive work environment. If you have a friendly demeanor and a passion for service, we want to hear from you!
Responsibilities
- Greet and welcome guests warmly as they arrive, ensuring a positive first impression.
- Manage guest check-ins and check-outs efficiently using our property management system.
- Answer incoming phone calls and emails, directing inquiries to the appropriate department.
- Handle cash transactions and process payments accurately.
- Maintain the cleanliness and organization of the front desk and lobby area.
- Assist guests with local directions, recommendations, and general inquiries.
- Adhere to all company safety and security protocols.
Qualifications
- High school diploma or GED equivalent required.
- Excellent verbal communication and interpersonal skills.
- Ability to work flexible shifts, including weekends, nights, and holidays.
- Proficiency with computers and basic software applications.
- A professional appearance and a friendly, approachable attitude.
- Must be able to stand for extended periods.