Job Description
We are currently seeking dedicated professionals for our Urgent Hiring campaign for Front Desk Agent positions. If you are looking for a stable career in the hospitality industry with flexible shift work opportunities in California, look no further. Apex Hospitality Group is committed to providing exceptional service to our guests and a supportive environment for our team members.
Join us in creating memorable experiences for travelers and locals alike. We offer competitive pay, comprehensive benefits, and a dynamic team culture.
Responsibilities
- Check guests in and out efficiently, ensuring accurate billing and room assignments.
- Provide exceptional customer service by answering inquiries and resolving issues promptly.
- Answer and manage high-volume phone lines and switchboard operations.
- Monitor the lobby area to ensure safety and security standards are maintained.
- Collaborate with housekeeping and maintenance to ensure guest rooms are ready.
Qualifications
- High school diploma or GED required.
- Previous front desk experience in a hotel or resort setting is preferred.
- Strong computer literacy and ability to learn property management systems quickly.
- Excellent communication and interpersonal skills.
- Ability to work flexible shifts, including weekends, nights, and holidays.