Job Description
Join Our Team at Downtown Omaha Properties!
We are currently seeking a motivated and friendly Part-Time Front Desk Agent to join our thriving team. If you are looking for a flexible schedule and an opportunity to launch a career in the hospitality industry, this is the perfect role for you. We are proud to offer a no experience required environment where your growth is our priority.
As the face of our property, you will ensure every guest feels valued and welcomed. We provide comprehensive paid training to get you up to speed quickly. Don't miss this chance to work in a professional setting with competitive pay and great benefits.
Responsibilities
- Greet guests with a warm, professional welcome upon arrival and manage the check-in and check-out process efficiently.
- Answer incoming phone calls and emails promptly, transferring messages or taking detailed notes.
- Handle guest inquiries regarding local attractions, services, and amenities with a helpful attitude.
- Process payments accurately and maintain the front desk cash drawer and logs.
- Sort and distribute mail and packages for residents and guests.
- Monitor building security systems and maintain a safe and secure environment.
- Assist with light administrative tasks, such as filing and data entry, to support office operations.
Qualifications
- No prior experience required – we will train you!
- Must possess excellent interpersonal and communication skills.
- Ability to work independently while maintaining a high level of customer service.
- Basic computer literacy (typing and navigating standard software).
- Must be reliable, punctual, and able to work a flexible schedule, including weekends and holidays.
- Professional appearance and demeanor at all times.
- High school diploma or GED is preferred but not mandatory.