Job Description
We are seeking a highly organized and professional Front Desk Agent to join our expanding team in New York. As part of the Apex Hospitality Solutions family, you will be the first point of contact for our guests, setting the tone for their experience. We offer flexible shift work opportunities for individuals looking for immediate employment in a fast-paced environment.
Why Join Us?
- Immediate start available for qualified candidates.
- Competitive hourly pay and performance bonuses.
- Flexible shift scheduling to accommodate your lifestyle.
- Training and professional development opportunities.
Responsibilities
- Greet and welcome guests warmly upon arrival, ensuring a professional and welcoming first impression.
- Manage the front desk operations efficiently, including answering multi-line phones and routing calls promptly.
- Assist with check-in and check-out procedures, ensuring all documentation is accurate and secure.
- Maintain the lobby area to ensure it is clean, organized, and visually appealing at all times.
- Handle incoming inquiries via email or in-person with patience, clarity, and professionalism.
- Monitor building security systems and access control during assigned shifts.
- Process payments and reconcile daily transactions accurately.
Qualifications
- High school diploma or equivalent required; previous front desk or hospitality experience is preferred.
- Excellent verbal communication and interpersonal skills with a customer-focused attitude.
- Proficiency in Microsoft Office Suite and basic computer systems.
- Ability to work flexible shifts, including nights, weekends, and holidays.
- Strong problem-solving abilities and the ability to remain calm under pressure.
- Reliable and punctual with a strong work ethic.