Job Description
Are you a motivated high school student looking for a role that offers growth, flexibility, and a front-row seat to the vibrant energy of downtown Detroit? The Motor City Boutique Hotel is looking for energetic and professional Front Desk Agents to join our dynamic team. We are dedicated to nurturing young talent and provide a supportive environment where you can develop essential hospitality skills while earning competitive pay.
Why You'll Love Working Here:
- Flexible Scheduling: We understand the importance of school and balance, offering shifts that fit your lifestyle.
- Mentorship Program: Learn directly from seasoned hospitality professionals.
- Employee Perks: Enjoy discounts on dining, local attractions, and more.
- Career Growth: A stepping stone into the broader world of luxury hospitality.
Take the first step in your professional career with us in the heart of the Motor City.
Responsibilities
- Greet guests warmly upon arrival and departure, ensuring a welcoming and positive first impression.
- Manage the front desk operations, including answering phone calls and responding to emails promptly.
- Assist with check-in and check-out procedures, verifying identity and collecting payments accurately.
- Sort and distribute incoming mail and packages efficiently for guests and staff members.
- Maintain the cleanliness, organization, and professional appearance of the front desk area and lobby.
- Handle cash transactions and operate the gift shop point-of-sale (POS) system.
- Answer guest inquiries regarding local attractions, dining, and hotel services.
Qualifications
- Must be currently enrolled in high school or have a high school diploma/GED.
- Excellent communication skills and a friendly, outgoing personality.
- Basic computer literacy and ability to learn new software quickly.
- Strong problem-solving abilities and attention to detail.
- Reliable transportation to and from the location.
- Ability to stand for extended periods and lift up to 25 lbs.