Job Description
Join our dynamic hospitality team as a Front Desk Agent at Atlanta Grand Hotel! This teen-friendly role offers flexible scheduling, valuable customer service experience, and opportunities for career growth. Perfect for students seeking part-time work with competitive pay and a supportive work environment. Learn industry skills while serving guests in Atlanta's vibrant downtown.
Responsibilities
- Warmly welcome guests, process check-ins/check-outs efficiently
- Manage reservations and room assignments using hotel software
- Answer phones and respond to guest inquiries promptly
- Handle billing transactions and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Assist with luggage and provide local area guidance
- Uphold brand standards through exceptional service
Qualifications
- Must be 16+ years old (perfect for students!)
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn systems
- Availability for evenings, weekends, and holidays
- Punctual and reliable with professional appearance
- Customer service mindset with problem-solving abilities
- Ability to multitask in a fast-paced environment
- No prior experience required – training provided!