Job Description
The Plaza Hotel is currently seeking enthusiastic and reliable Teen Front Desk Agents to join our dynamic team in the heart of Kansas City. If you are a high school student looking for a job that offers flexibility, great pay, and valuable customer service experience, this is the perfect opportunity for you.
We pride ourselves on providing exceptional hospitality to our guests and offer a supportive environment where you can learn the ropes of the hotel industry. As a Front Desk Agent, you will be the first point of contact for our guests, setting the tone for their stay.
Why Join Us?
- Flexible scheduling to fit your school calendar.
- Competitive pay of $12.00 - $16.00 per hour.
- Opportunity for growth within the hospitality industry.
- Fun and team-oriented work environment.
Responsibilities
- Greet guests warmly upon arrival and check them in efficiently using our property management system.
- Answer incoming phone calls and emails promptly, directing them to the appropriate department.
- Manage the front desk area, ensuring it is tidy, organized, and welcoming at all times.
- Process payments accurately and handle cash transactions with integrity.
- Assist guests with directions, local recommendations, and general inquiries.
- Monitor security cameras and access points to ensure guest safety.
- Collaborate with housekeeping and maintenance teams to address guest requests.
Qualifications
- Must be at least 16 years old.
- High school student or recent graduate.
- Excellent interpersonal and communication skills.
- Proficiency with computers and basic typing skills.
- A positive attitude and a willingness to learn.
- Ability to stand for extended periods and lift light objects.
- Reliable transportation to and from work.