Job Description
Are you a high school student looking for an exciting opportunity? The Memphis Grand Hotel is currently seeking energetic, outgoing teens to join our front desk team as Part-Time Front Desk Agents. This is the perfect role for students who want to build a resume in the hospitality industry while enjoying flexible hours and a fun work environment.
As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere. We pride ourselves on exceptional customer service and want you to be a part of our legacy. Join us in the heart of the city and gain valuable professional experience!
Responsibilities
- Greet & Welcome: Provide a warm, professional greeting to all guests and visitors entering the hotel lobby.
- Check-In/Out: Assist guests with registration, key card distribution, and luggage handling.
- Communication: Answer incoming calls politely and direct inquiries to the appropriate department.
- Lobby Management: Maintain a clean, organized, and inviting lobby environment for our guests.
- Administrative Support: Handle basic front desk tasks such as filing, photocopying, and light data entry.
- Guest Assistance: Provide directions and local information to guests to enhance their stay.
Qualifications
- Age Requirement: Must be at least 15 years old.
- Availability: Must be available to work weekends, evenings, and school holidays.
- Communication: Excellent verbal communication skills and a friendly, approachable demeanor.
- Reliability: Dependable with a strong work ethic and punctuality.
- Computer Skills: Basic computer proficiency and typing skills.
- Physical Demands: Ability to stand for long periods and lift light objects (up to 25 lbs).