Job Description
Are you a high school or college student looking for a vibrant first job in the heart of San Diego? The San Diego Harbor Hotel is looking for enthusiastic Front Desk Agents to join our friendly team. We pride ourselves on providing a welcoming environment where young professionals can learn the ropes of the hospitality industry.
Enjoy flexible scheduling, mentorship programs, and a chance to be the face of our beautiful waterfront property. If you have a positive attitude and a knack for customer service, we want to meet you!
Why You'll Love Working Here:
- Teen-Friendly Schedules: We understand school comes first and offer shifts that accommodate your class schedule.
- Competitive Pay: Earn a competitive hourly rate starting at $16.50.
- Training: Receive comprehensive on-the-job training in guest relations and hotel operations.
- Vibe: Work in a dynamic, modern hotel with stunning bay views.
Responsibilities
- Warmly welcome guests to the hotel and assist with the check-in and check-out process efficiently.
- Answer incoming phone calls promptly and professionally, taking accurate messages.
- Assist guests with inquiries regarding local attractions, restaurants, and hotel amenities.
- Sort and distribute incoming mail and packages to guest rooms.
- Maintain a tidy, organized, and welcoming reception area and lobby space.
- Process payments and handle cash transactions with a high degree of accuracy.
- Handle minor guest requests and resolve issues to ensure a positive guest experience.
Qualifications
- Must be at least 16 years old (High school diploma or equivalent preferred).
- Excellent communication and interpersonal skills.
- Ability to work a flexible schedule, including weekends, nights, and holidays.
- Basic computer literacy and familiarity with Point of Sale (POS) systems.
- A friendly, approachable, and professional demeanor.
- Ability to stand for extended periods and lift light objects (up to 20 lbs).