Job Description
Launch your hospitality career at Grand Central Hospitality Group! We're seeking energetic teens to join our dynamic front desk team in the heart of NYC. Gain real-world experience while earning competitive wages and building transferable skills. Enjoy flexible scheduling around school hours and a vibrant work environment that values growth and teamwork. Perfect for students seeking their first professional opportunity!
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out procedures
- Manage reservation systems and room assignments accurately
- Answer multi-line phones and respond to guest inquiries professionally
- Process payments and maintain financial transaction records
- Coordinate with housekeeping and maintenance departments
- Assist with luggage and guest requests promptly
- Maintain a clean and organized front desk area
- Participate in daily team briefings
Qualifications
- Must be 16-19 years old (student-friendly scheduling)
- Excellent communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong attention to detail and organizational abilities
- Positive attitude and customer service mindset
- Ability to multitask in a fast-paced environment
- Reliable transportation to Midtown Manhattan location
- Flexible availability including weekends and holidays