Job Description
Join our vibrant team as a Front Desk Agent – the perfect first step into the hospitality industry! We're seeking enthusiastic teens in Tulsa to deliver exceptional guest experiences at our downtown hotel. This role offers flexible scheduling, valuable real-world experience, and a fun, supportive work environment perfect for building your professional skills.
As a Front Desk Agent, you'll be the face of our property, ensuring every guest feels welcomed and valued. We provide comprehensive training and a collaborative atmosphere where your growth is our priority. Perfect for students looking to earn while learning!
Responsibilities
- Warmly welcome and assist guests with check-in/check-out procedures
- Manage reservations and provide accurate information about local attractions
- Handle phone calls and inquiries with professionalism and enthusiasm
- Maintain a clean and organized front desk area
- Process payments and manage cash drawer operations
- Collaborate with housekeeping and maintenance teams
- Resolve guest concerns promptly and positively
Qualifications
- Must be at least 16 years old (perfect for high school students!)
- Outstanding communication and interpersonal skills
- Basic computer proficiency and comfort with reservation systems
- Strong attention to detail and organizational abilities
- Punctual and reliable with a positive attitude
- Ability to multitask in a fast-paced environment
- No prior experience required – we provide full training!