Job Description
Join the vibrant hospitality scene in New Orleans as a Front Desk Agent! We're seeking energetic teens to deliver exceptional guest experiences at our iconic downtown hotel. Perfect for students seeking flexible hours and real-world career skills in the heart of the Big Easy. No prior experience required – we provide comprehensive training!
Responsibilities
- Warmly welcome and check-in/check out guests with professionalism
- Manage reservations and room assignments via hotel software
- Address guest inquiries and resolve service requests promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through attentive guest interactions
- Assist with luggage and concierge services as needed
Qualifications
- Must be 16+ years old (high school students welcome)
- Outstanding communication and customer service skills
- Basic computer proficiency with ability to learn software quickly
- Flexible availability including weekends and holidays
- Positive attitude with strong problem-solving abilities
- Ability to stand for extended periods and multitask
- Valid work permit if under 18 years old