Job Description
Join our award-winning team at the heart of Omaha's hospitality scene! We're seeking energetic teens to create memorable guest experiences as Front Desk Agents. Perfect for building your first professional resume while developing customer service, communication, and problem-solving skills. Enjoy flexible scheduling, team discounts, and a fun, supportive work environment that values your unique perspective.
Responsibilities
- Warmly welcome and check in guests with a professional smile
- Manage reservations and room assignments efficiently
- Process payments and maintain accurate guest records
- Resolve guest inquiries and coordinate with housekeeping/management
- Operate hotel systems (PMS) and maintain lobby appearance
- Collaborate with team members to ensure seamless operations
Qualifications
- Must be 16+ years old with valid work permit
- Exceptional communication and interpersonal skills
- Basic computer proficiency (typing, email)
- Strong attention to detail and organizational abilities
- Positive attitude and customer-first mindset
- Ability to stand for extended periods and lift 15 lbs
- Reliable transportation and punctual attendance