Job Description
Join our award-winning team at Seaside Hospitality Group! We're urgently hiring motivated Front Desk Agents for our prestigious Long Beach location. No experience required – we provide comprehensive training to launch your hospitality career. As the first point of contact for our international guests, you'll create unforgettable experiences while enjoying competitive pay, flexible scheduling, and growth opportunities within our luxury hotel chain.
Work in a vibrant beachfront environment where every day brings new adventures. We value personality over experience and seek energetic individuals who thrive in fast-paced settings. Full benefits package included after 60 days.
Responsibilities
- Deliver exceptional guest check-in/check-out experiences using our property management system
- Manage room reservations, rate inquiries, and occupancy reports with precision
- Resolve guest concerns promptly while maintaining service excellence standards
- Coordinate with housekeeping and maintenance teams for seamless operations
- Process payments and maintain accurate financial transaction records
- Act as local ambassador providing recommendations for Long Beach attractions
- Maintain organized front desk area and ensure brand compliance
- Collaborate with cross-departmental teams during peak periods
Qualifications
- No prior experience required – comprehensive training provided
- Outstanding communication and interpersonal skills
- Proficient in basic computer applications (MS Office, email)
- Ability to multitask in high-volume environments
- Strong problem-solving and conflict resolution abilities
- Flexibility to work evenings, weekends, and holidays
- Professional appearance and positive demeanor
- High school diploma or equivalent (GED accepted)