Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent in beautiful Virginia Beach! We're urgently seeking energetic professionals to deliver exceptional guest experiences during peak season. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a dynamic coastal setting.
Why Join Us?
• Competitive hourly wages + performance bonuses
• Health/dental/vision insurance after 60 days
• Paid time off and hotel discounts
• Flexible shift scheduling (days/evenings/weekends)
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments using Opera/PMS systems
- Process payments and resolve billing discrepancies
- Coordinate housekeeping and maintenance requests
- Act as primary point of contact for guest inquiries and emergencies
- Upsell hotel amenities and local attractions
- Maintain accurate guest preference records
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years hotel front desk experience required
- Proficiency with property management systems
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic knowledge of Virginia Beach tourism attractions
- Valid driver's license (for guest shuttle duties)
- Ability to stand for extended periods