Job Description
Join our award-winning hospitality team immediately! We're seeking enthusiastic Front Desk Agents to deliver exceptional guest experiences at Kansas City's premier downtown hotel. No prior experience required – we provide comprehensive training and career growth opportunities. Work in a vibrant, fast-paced environment where your smile and dedication make a daily impact. Full benefits package and competitive compensation included.
Responsibilities
- Deliver warm, professional guest check-in/check-out services
- Manage reservations and room assignments using PMS systems
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through meticulous attention to detail
- Sell hotel amenities and local attractions to guests
Qualifications
- High school diploma or equivalent (GED)
- Outstanding customer service mindset
- Strong communication and problem-solving skills
- Ability to multitask in busy environments
- Basic computer proficiency
- Flexible schedule availability (nights/weekends)
- Positive, can-do attitude
- No experience required – training provided!